We are proud to create high quality, long lasting garments for you and want nothing more than for you to love our MORAN pieces. However, if you are not happy with your item/s, you may return within 14days of delivery date, unworn, unwashed with tags attached, original condition. 

We are happy to offer 110% store credit on full priced items purchased online within 14days of receipt of goods. Items must be in original condition with tags attached. Once your return is accepted we will create 110% store credit for you minus shipping costs on the original payment method used, minus the extra shipping cost we paid as we pay the half of your shipping on each order, minus duties and taxes when the return entering Indonesia.  Please note we do not offer returns on any discounted/sale items or gift cards. 

We offer refunds on full priced items purchased online within 14days of receipt of goods. Items must be in original condition with tags attached. Once your return is accepted you will be refunded the full amount minus shipping costs on the original payment method used, minus the extra shipping we paid as we pay the half of your shipping on each order, minus duties and taxes when the return entering Indonesia. 

Sale/Discounted items are strictly final sale and cannot be returned for a credit or refund. 

The customer will be responsible for the shipping costs associated with any returns and customs when entering Indonesia. We advise that you use a traceable method and take note of your tracking number when posting back your items, MORAN will not be responsible for any items lost during transit and we will be unable to process the return. For International customers (Outside of Indonesia), it is not MORAN's responsibility to pay any duties and taxes involved with you returning your items. Any costs MORAN may need to pay will be subtracted from the credit amount. MORAN has the right to refuse any returns if the item does not meet the requirements mentioned on this page. 

Please contact us for any enquiries